Women lose most from digital exclusion

Women and people on low incomes or with few educational qualifications benefit most from access to IT, according to new research.

The new report, from BCS The Chartered Institute for IT, has also revealed that those who have recently gained access to the internet report the biggest uplift in their ‘life satisfaction’, with social networking and instant messaging providing additional social contact with family and friends.

Elizabeth Sparrow, president of BCS The Chartered Institute for IT, said: ‘Conventional wisdom often assumes that IT has a negative impact on life satisfaction, but the research has found the opposite to be true. IT has a direct positive impact on life satisfaction, even when controlling for income and other factors known to be important in determining well-being.’

Meanwhile Paul Flatters, Trajectory Partnership, which carried out the research on behalf of the Institute, said: ‘The findings from this research suggest women are the key beneficiaries of access to IT in the UK and in developing countries. Focusing on enabling them to overcome the social, educational, and personal ‘fear’ of IT may be a step towards accelerating solutions to the digital exclusion problem. ‘

The report ranks Britain 11th in an international league table of 39 nations in delivering the benefits of IT to its citizens. While this outperforms the US and is comparable to other European countries like France, there is still room for improvement, said BCS. Zambia came top of the table.


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